FAME Group is a professional firm, and we are members of the Institute of Certified Bookkeepers. We are registered BAS Agents, and accordingly, have specifically included the requirements of the Tax Agent Services Act 2009.
Included for your attention the following documents:
- FAME Group Policy Statement, which includes:
- Adherence to the TASA2009 Code of Conduct.
- Membership of the Institute of Certified Bookkeepers.
- Disclosure Statement
- Declaring the matters required by TASA2009 (Code of Conduct) Determination.
- As a member of the Institute of Certified Bookkeepers (ICB), we are:
- constantly kept up to date with new and updated laws and requirements.
- able to access continuing professional education opportunities.
- have the required Professional Indemnity Insurance in relation to services we provide to you.
- have access to resources and support services as and when required.
- adhere to the ICB professional code of conduct.
Standards
Register of Tax Agents and BAS Agents Register
The Tax Practitioners Board maintains a public register of Tax Agents and BAS Agents.
The register contains registration details of registered, suspended and deregistered Tax and BAS Agents.
The register is available at https://www.tpb.gov.au/public-register
Guidance on how to use the register is available at https://www.tpb.gov.au/help-using-tpb-register
Complaints
I aim to provide the highest standard of professional service and are focused on the concerns of your business. If, for any reason, you feel you have not received the level of service expected or have an issue to raise, please contact me to discuss how the problem may be resolved. Complaints about the BAS services you receive can be made directly to the Tax Practitioners Board.
The Tax Practitioners Board’s complaints process is explained, and the online form is available at https://www.tpb.gov.au/complaints
Furthermore, as a member of the Institute for Certified Bookkeepers (ICB), I am subject to the ethical requirements of ICB and its investigations and disciplinary processes. These requirements cover issues such as code of conduct and ethics, adherence to bookkeeping standards and requirements to undertake continued professional education. Should there be an issue regarding the ethical or business practices of myself or my company, you may refer such matters to ICB.
Tax Agents Services Act Disclosure Statement
By law, I am required to disclose certain matters to you, which are advised in the attached Disclosure Statement.
Responsibility for Bookkeeping Records
Responsibility for the maintenance of business records rests with you, the business owner. This includes security of those records and prevention against fraud. It is important to remember that you are personally responsible for the information contained in any statutory return and that you must retain all necessary supporting documentation to substantiate the transactions.
As your advisor, I will question the nature of transactions that may require our review of the source documents. I will then discuss with you the impact of our review.
I have discussed and agreed on the requirement for business records, including primary source documents, to be retained by you. I have discussed your expectations as to my involvement in the verification that such records are accurate, correct and being maintained.
It is also important to state that as a BAS Agent/Bookkeeper, if I am advised in writing by yourself that you have copies of the invoices and the GST is applicable, I will process on the basis that you have the correct records.
Business documents are the legal property of yours the client.
Responsibility for Accounting and Internal Control Systems
We advise that the responsibility for policy matters regarding the business accounting operating system and internal control systems ultimately rests with you (the client), including the protection of and prevention against fraud. If any material weakness in the accounting system or internal control systems comes to our notice, we will advise accordingly.
It is important to understand that you are personally responsible for the information contained in any statutory return and that you must retain all necessary supporting documentation to substantiate the transactions that may form part of the data included in such returns. We will not take responsibility for any failure on your behalf to provide the required documentation or adequate records.